The Insurance Brokers Association of Waterloo Region will be hosting a meeting on March 02, 2023 at Golf’s Steak House.
Handle with Care: Empathy & Ethics in Content Handling
Kristin McCutcheon, Business Development Manager at FIRST ONSITE, will present this session that aims to bring brokers into the real-world scenarios experienced by restoration teams. Participants learn how to strengthen empathetic skills when working with those that have experienced property damage and examine best practices in handling someone else’s ‘stuff’. Kristin will draw from ethical frameworks found in other disciplines to review examples that can in the very least be considered unexpected. RIBO accredited for 1.0 Ethics CE hour.
Where: Golf’s Steak House, 598 Lancaster St W, Kitchener
When: March 02, 2023
* Registration is not required for this event.